What you will do
- Manage a portfolio of clients of multiple Fortune 500 companies and the hottest startups across various industries;
- Understand client needs, help match needs with company expertise, and manage key stakeholders’ expectations in order to ensure their success and happiness with AgileEngine;
- Build and maintain strong, long-lasting customer relationships with new and existing clients at the company;
- Explore additional business opportunities on the territory you’ll own and drive future business through quality results;
- Ensure a high level of client satisfaction, obtaining both structured and informal feedback on a regular basis;
- Build, manage, and grow assigned key accounts and world-class project teams;
- Identify, report, and resolve possible risks or issues;
- Mentor, manage and foster team members development and growth.
Must haves
- You’ve got excellent communication and presentation skills and advanced English: both verbal and written;
- 2+ years of commercial experience in the IT industry and a deep understanding of the US IT ecosystem, domains, markets, and trends;
- You’ve worked in one (or more) of these roles: Client Partner, Business Development Manager, IT Project Manager, PO, Account Manager, Delivery Manager, Engineering Manager or a similar leadership role – we celebrate the diversity!
- Experience working with international clients/teams and a passion for exceptional customer service and experience;
- Go-getter and result-oriented attitude;
- Ability to understand business and customer requirements, prioritizing issues and escalating as required;
- Strong skills in leadership, negotiations, and people management;
- High level of organization, planning, prioritization and attention to detail;
- You are brave, love to help people and find solutions to non-trivial problems.
Nice to haves
- Proven track record in managing projects, and delivering on project and resource goals in a dynamic environment; SDR, BDR expertise;
- Understanding of engineering practices, methodologies, and tools;
- Experience with CRM software, Task management systems, Data visualization tools
- People management experience.
About the project
The benefits of joining us
Professional growth
Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
Competitive compensation
We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
A selection of exciting projects
Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
Flextime
Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
Your AgileEngine journey starts here
Test task
We will review your CV and send you a test task via email
Intro Call
Our recruitment team will reach you to discuss available opportunities
WFH or a comfy office? Why not both?
International Projects
Technical Interview
You will have an interview with your future team lead
